💛 Your intro portal

Welcome,
friend.
You're in the right place.

This page is your complete guide to everything you need before, during and after your first class at Kynd. Screenshot it, bookmark it, refer back whenever.

$49

Your Kynd Sampler 3 classes of your choice · 14 days to use them
Beginner-friendly · Every style included

What you've got

Your Kynd Sampler.
Here's what's included.

✨

3 classes of your choice — Reformer Pilates, Mat Pilates, Barre/Sculpt, Yoga, Yin/Restorative, Breathwork, Meditation + more. The full timetable is yours to explore.

📅

14 days to use them — your intro activates from the date and time of your very first booking. So whenever you're ready, that's when the clock starts.

🌱

Beginner-friendly, always — feel supported, never lost. Every class has options to challenge you too. You don't need to know anything before you walk in the door.

My suggestion? Try a different style each time. Reformer one visit, yoga or mat another. Truly use this as an opportunity to sample what we offer — that's exactly what it's designed for. 💛

Do this first

Before your
first class.

Complete your pre-exercise form

To make sure you're in safe, kynd hands from day one, please fill in your pre-exercise intake form before your first class. This helps your teacher give you the best possible experience from the moment you arrive.

Complete intake form →

Sign your liability waiver

Make sure your liability waiver is signed in your Momence account before attending your first class. You'll find it in your account settings — it only takes a moment.

Download the Kynd App

The app is the best way to book classes, manage your schedule, message us and stay connected to the Kynd community. Everything in one place.

📅 Timetable & bookings — browse, book, waitlist and cancel with one tap

💬 Inbox — message us directly. We respond Mondays, Wednesdays and Fridays

🎬 On-demand classes — access our full class library, anywhere, anytime

🌿 Community Feed — our little corner of the internet, just for Kynd lovers

⚙️ Your account — manage your passes and details all in one place

↓ App Store ↓ Google Play

Getting here

Finding
the studio.

📍 Kynd Studios — Stratford

96 Magazine Street, Stratford, Cairns 4870
Stratford Village — opposite the Stratford Servo, out the front of the Stratford Bowls Club

🚗 Parking

Best parking is along Rinks Close — it's easy, I promise. You'll find plenty of space right near the studio.

🚪 We enter from the back. Once you've parked, follow our path all the way around to the back of the building. The door will be open and you'll step straight into our spacious waiting area. Look for the signs — we've made it easy.

Even the postie knows this. The front door is basically just for the police. 😄

▶ Studio Tour with Claudia — parking, the back door, what to expect when you walk in.

What to bring

What to wear
& bring.

👗

What to wear

Comfortable movement clothes — anything you can move freely in. No dress code at Kynd. Come as you are.

🧴

What else to bring

Water bottle · Small towel if you like · An open mind 🌿

⚠️ Grip socks are required for all Reformer classes — no exceptions. This is a hygiene and safety requirement. Don't have a pair? We've got you at reception:

Move Active Grip Socks — $22.95

Kynd Grip Socks — $25 (Members: $20)

🧘 Mat classes

Please bring your own mat. Studio mats are available to borrow while you're getting started — just ask at reception.

⏰

Arrive 5–10 minutes early

Especially for your first class. This gives your teacher a chance to meet you, check in on any goals or injuries, show you the props and equipment, and help you feel settled and confident before class begins.

Late entry is at the teacher's discretion. For yoga, sound healing and breathwork, late entry may not be permitted.

Bookings & cancellations

Your
responsibility.

Class spots are finite. When you hold a spot you don't use, someone else misses out. Here's how it works:

📋 The 4-hour rule

✅ Cancel 4+ hours before class — no penalty, pass returned

❌ Cancel under 4 hours / no-show — loss of 1 class from your pass

⚠️ Cancellation 30 minutes or less before class = treated as a no-show

📲 If you're on a waitlist, treat it as a confirmed booking

All booking changes must be made via the Kynd app or website — not via email, text, phone or social media. You manage your own bookings.

Health & injuries

Tell your
teacher.

Please tell your teacher about any current or past injuries, physical limitations, pregnancy, postpartum status or health conditions before each class. This is for your safety and allows your teacher to offer you the most appropriate modifications.

If you're unsure whether a class is right for you, email us at hello@kyndstudio.com.au before booking.

If you arrive feeling unwell, please don't come to class. Your wellbeing — and that of your fellow students — matters more than a pass. We'll always look after you.

In the studio

How we
show up.

📵Phones on silent. The hour in class belongs to you — let it.

🧹Wipe down all equipment after use. Eco wipes and spray bottles are throughout the studio.

👜Personal belongings go in the cubbies in the waiting area or the basket at the base of your reformer.

💬Conversations during class kept to a minimum — social time happens before and after in our beautiful waiting area.

🌡️Lights, fans and AC are managed by your teacher. If you need an adjustment, just ask — don't adjust yourself.

🧘Stay for the full session including cool-down and savasana. If you need to leave early, let your teacher know before class begins.

💛

There's no wrong reason to show up at Kynd.

Recovering from an injury. Carrying stress you can't quite shake. Wanting to feel stronger. Looking for something that's just yours. Wanting to feel at home in your body again.

We meet you where you are, and we work with what you've got — on this day, in this body, in this season of your life. We're not here to change you. We're here to help you feel like yourself.

Talk to your teacher before class. We genuinely want to know what you're working with.

Kyndly,
Claudia + The Kynd Angels 💛

Welcome,friend.You're in the right place.

Your Kynd Sampler.Here's what's included.

Before yourfirst class.

Findingthe studio.

What to wear& bring.

Yourresponsibility.